Enterprise Grade Partner for Open-Source Software
We empower organizations to maintain, migrate and scale with Open-Source Software.
Enterprise-Grade Services and Support for Open-Source Software
400+
Technologies Mastered
Deep expertise across the entire open-source landscape, from operating systems to databases and middleware.
24/7
Global Support
Enterprise-grade reliability with guaranteed SLAs, ensuring your critical infrastructure never sleeps.
100%
Commitment
Dedicated to maintaining, upgrading, and migrating your open-source infrastructure with expert support.
Tell us about your OSS environment
Share your OSS stack, versions, and constraints so we can assess your current setup and recommend the right support model.
What Are The Pain Points?
High Cost of Commercial Software Licenses
High licensing costs are a recurring burden on IT budgets and divert resources from higher-priority needs.
Constant Updates & Patching
Frequent security and bug fixes make it hard to stay compliant and secure.
Maintaining End-of-Life Software
Legacy systems like CentOS, AngularJS, or Tomcat still power critical apps but lack official vendor support.
Shortage of Skilled Personnel
In-house teams may not have deep expertise across 400+ open-source technologies.
Unreliable or Slow Support
Community forums or outsourced call centers can't deliver enterprise-grade response times.
Multiple Vendors to Manage
Different providers for OS, databases, middleware, and DevOps tools create complexity and finger-pointing.
What Are the Benefits of Using RTA OSS?
Stay Secure & Compliant
LTS patches, fixes, and documentation for end-of-life software. Provide full auditing coverage for your open-source software.
Reduce Risk
Minimize downtime and vulnerabilities. Provide direct expert support running 24/7.
Optimize Costs
Lowering total cost of ownership and scaling support via instance-based licensing. Migration support from legacy proprietary software.
Enable Innovation
Free up internal teams to focus on core projects. Provide full OSS for maintenance and security.
Ensure Operational Confidence
Reliable response times. Provide proactive workshops and regular reviews.
What RTA OSS Offers?
Enterprise-Grade Services and Support for Open-Source Software
24/7/365 Global Technical Support
With guaranteed SLAs, covering 400+ open-source technologies.
Direct Access to Senior Enterprise Architects
No call centers, no delays. Direct expert connection.
End-to-End Stack Coverage
Operating systems, DevOps, databases, middleware, orchestration, security, and more.
Extended Long-Term Support (LTS)
For end-of-life software (CentOS, AngularJS, Kafka, Bootstrap, Tomcat, etc.) with custom patches, security fixes, and compliance assurance.
Professional Services
Migrations options, architecture reviews, implementation support, deployment and management of your stack, when required.
Our Enterprise Grade SLAs
| Tier | GOLD | SILVER | BRONZE | LTS |
|---|---|---|---|---|
| Coverage | 24 x 7 Around the clock | Business Hours 8am - 6pm local time | Business Hours 8am - 6pm local time | EOL Versions (Extended Lifecycle) |
| Response Time (Severity 1) | Within 1 hour | Within 4 hours | Within 8 hours | SLA-backed (14–30 days for patches) |
| Problem Submission | Chat, Email, Group Chat, Phone | Chat, Email, Group Chat | Email, Portal | Chat, Email, Portal |
| L1 Support | By RTA RTA TEAM | By RTA RTA TEAM | By RTA RTA TEAM | By RTA RTA TEAM |
| L2/L3 Support | Enterprise Architects 20+ years experience | Senior Engineers 10+ years experience | Engineers 5+ years experience | Senior Engineers |
Technologies Mastered
Kubernetes
Prometheus
Angular
Apache Tomcat
Apache ActiveMQ
Apache Cassandra
Apache Spark
Kafka
CentOS
Hadoop
Docker
Rocky Linux
PostgreSQL
Python
Puppet